Terms and Conditions of Use of this Website

Terms and Conditions for Use of This Website

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Epic Print Solutions indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Epic Print Solutions.  Epic Print Solutions reserves the right to make changes to this site and these terms and conditions at any time.

Company Business Hours

Mon-Fri
8am-5pm Arizona

Company Information

Epic Print Solutions
19810 N. 46th Avenue
Gleandale, AZ 85308
Phone: 623-297-6374
Fax: 623-587-0469
Tech Support: 623-297-6374

Copyright and Trademark Notice

This site is owned and operated by Epic Print Solutions Unless otherwise specified, all materials appearing on this site, including the text, logos, graphics, icons, images, and site design, as well as the selection, assembly and arrangement thereof, are the property of Epic Print Solutions Copyright © 2005, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without AutoSwag Inc.'s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Epic Print Solutions and The AutoSwag Engine,  are registered trademarks of Epic Print Solutions All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of  Epic Print Solutions All other trademarks or service marks are property of their respective owners. The use of any Epic Print Solutions trademark without Epic Print Solutions's express written consent is strictly prohibited.

Disclaimer

Except as expressly stated herein, Epic Print Solutions makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on the Epic Print Solutions site. Except as expressly stated herein, Epic Print Solutions expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Epic Print Solutions arising from any product sold on the AutoSwag.com site shall be the price of the product ordered. In no event shall Epic Print Solutions, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to product sold. The Epic Print Solutions web site and the materials therein are provided "as is". Epic Print Solutions makes no representations or warranties, either expressed or implied, of any kind with respect to the Epic Print Solutions site, its operation, contents, information, or materials. Epic Print Solutions expressly disclaims all warranties, expressed or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that Epic Print Solutions, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Epic Print Solutions site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Epic Print Solutions is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Epic Print Solutions reserves the right at any time after receipt of your order to accept or decline your order for any reason. Epic Print Solutions reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.

Payment Methods

We accept PayPal, Visa and MasterCard. There is no surcharge for using your credit card to make purchases with Epic Print Solutions Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order. Money Orders, Cashier's Checks, Company Checks, & Personal Checks - Epic Print Solutions accepts money orders, cashier's checks, personal checks, and company checks only by phone or fax order, and only in U.S. Dollars. Orders are processed upon receipt and approval of a personal and company check at our offices. For money orders or cashier's checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. Epic Print Solutions cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods

Refund and Cancellation Policy

Due to the nature of our custom products, returns are only accepted with prior approval.  If an order is cancelled prior to custom work being rendered, then a refund less a 20% restocking fee (charged to us by our vendors) can be processed.

Return Policy

To return merchandise for credit or replacement, you need to obtain a Return Merchant Authorization number (RMA#). All returns must be in "as shipped" condition and require an RMA#. Packages without an RMA# will not be accepted. To obtain your RMA# call Epic Print Solutions Technical Support at 1-623-297-6374 and ask for an RMA#. Due to the nature of clearance parts (as identified by Epic Print Solutions), returns for credit or replacement will be limited to defective product upon customer receipt. Returns must be received by Epic Print Solutions within 14 days of the original invoice date. Refunds and replacements will not be authorized after 14 days. Due to limited stock, replacements for clearance products may not be available and cannot be guaranteed. Epic Print Solutions is not liable for shipments made to us. We recommend that our customers use a popular shipping method such as UPS, Federal Express or the U.S. Postal Service with good packaging (original packing preferred) and full insurance paid. The RMA# number that was issued to you should be clearly written on the top of the box. All shipments should be sent to: Epic Print Solutions - RMA Department - 19810 N. 46th Ave. Glendale, AZ 85308.

RMA Address

Epic Print Solutions
RMA Department
19810 N. 46th Ave.
Glendale, AZ 85308 

Sales Tax

Epic Print Solutions shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, unless the customer is tax exempt and provides the required tax exempt information to Epic Print Solutions before ordering. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Shipping Policy

Epic Print Solutions does not ship on Saturday or Sunday.  All Shipments are subject to stock availability. Epic Print Solutions's shipping and handling charges are based on each individual product's weight, and are calculated as determined by Epic Print Solutions Epic Print Solutions does not guarantee estimated ship times included on the Epic Print Solutions site, nor does Epic Print Solutions guarantee any claims made by any carrier.

Tech Support Hours

1-623-297-6374
Mon-Fri 8am-5pm Arizona
If a represtative is not available at the time you call, please leave a detailed voice mail message, and a Tech Support consultant will return your call.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Epic Print Solutions shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Epic Print Solutions shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Epic Print Solutions shall immediately issue a credit to your credit card account in the amount of the incorrect price.